Senior Care Records.

Complaint Investigation Report

Ccle Home Care, LLC, North Hills07/22/2026Licence 197608120

Census4
Date signed07/22/2026 02:01:23 PM
The inspector’s account

Regarding the allegations "Client was sexually abused by staff while in care" and “Staff hit a client while in care” it was alleged a staff member hit, harassed, and sexually abused C1 in 2024. Interview with S1 revealed the alleged perpetrator named in the allegation is a current client, Client #2 (C2), not a staff member. Interview with the administrator confirmed C2 is a client, not a staff member. The administrator also noted C1 had disputes with C2, but staff provided appropriate care and supervision to resolve the issues. S1 and the administrator stated C2 never sexually abused or hit C1, and no staff have hit or abused clients. Interviews with C2 and other current clients confirmed C2 did not abuse or hit C1. Staff have not sexually abused or hit any clients. Record review of the client list and C2’s file confirmed C2 was a client, not a staff member. Furthermore, record review revealed two (02) incident reports involving altercations between C1, C1’s friend, and C2 in 2024. Incident reports detailed minor physical altercations with no injuries and no sexual abuse. Based on interviews and record review, no client was sexually abused or hit by staff while in care. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns observed during today’s visit.

Exit interview conducted. Copy of report provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction