Complaint Investigation Report

Based on the information obtained, there was insufficient evidence to corroborate the allegation. Therefore, the allegation of staff not properly trained is unsubstantiated at this time.

Allegation #2: Staff would not give resident their personal property

Regarding the allegation, it was reported that staff would withhold resident belongings for dues not being paid. Interviews with residents do not corroborate with the allegation. Interviews with staff do not coincide with the allegation since the facility does not want any of the resident belongings. Therefore, based on the information obtained, the allegation of staff would not give residents their personal property is deemed unsubstantiated at this time.

Allegation #3: Staff did not give resident medication

In regards to the allegation, it was reported that the resident medication was withheld in the facility for not paying monthly dues. During the course of the visit, LPA did review of records of resident medication records and medication was given to the resident and signed-off by the staff on the Centrally Stored Medication and Destruction Records (CSMDR). Based on the information obtained, there was insufficient evidence to corroborate the allegation of resident medication being withheld. Therefore, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued to the administrator.