Facility Evaluation Report
This case management visit is conducted by Licensing Program Analysts (LPAs) Leslie Ngo-Castaneda and Gina Saucedo, in conjunction with a complaint investigation visit to this facility.
On 9.10.2024, LPAs conducted an unannounced complaint visit to this facility in conjunction with complaint control #31-AS-20240904133101 7. LPAs met with the staff Isaiah Phiri, and the reason for the visit was disclosed.
LPAs could not conduct a records review of residents and staff. Staff designee could not release records to LPAs for review. Therefore, interview with administrator over the phone, it was concluded that the facility did not provide records required for LPA. The designee MUST be able to act in administrator stead including but not limited to accessing files and records at any time.
Under Title 22 Regulations, the following citation is issued and recorded on LIC809-D.
No immediate health and safety hazard is noted at the time of this visit. Exit interview was conducted. Appeal rights discussed and a copy of report was issued.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction