Senior Care Records.

Complaint Investigation Report

California State Health Group LLC, North Hills01/27/2025Licence 197610111

Census5
Date signed01/27/2025 04:47:52 PM
The inspector’s account

Between 10:15 and 10:45 AM, LPAs interviewed the staff and four (4) out of five (5) residents.

Allegation #1: Administrator qualification

It was specifically purported that the facility administrator deducted a portion of salary for staff #1(S1) and gave it to staff #2(S2) to resolve an agreement regarding an employee placement fee between the two employees.

LPA conducted a facility file review for hiring practices. There is no employee hiring and or placement fee policy indicated in the plan of operation. LPA requested check issued by administrator and dated 06.2024 and 08.2024 signed by Administrator. The check shows that staff (S1) was paid $500 less than their normal pay. On 1.27.2025, LPA requested staff payroll ledger for review, however, was unsuccessful in obtaining the information.

Interview with S2 indicated that there was an agreement with S1 that $1500 was to be paid to S2 as a staff placement fee. An interview with the administrator revealed that they were aware of the issue the staff was dealing with and did not get involved. The Administrator stated S1 had a salary deduction for the period of dates because they took a few days off from work.

Therefore, based on interviews and review of documentation presented there is insufficient information to support this allegation. The allegation Administrator qualification is UNSUBSTANTIATED at this time.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction