Complaint Investigation Report

1) Two Small holes with screws in C1 room that need repair.

3) The rail handle on the ramp is rusted.

5) Cracks and uneven cement on the ramp driveway and backyard.

6) Sofa broken and in need of replacement.

7) Broken tiles in the family and dining room.

8) The inside of the facility needs paint job.

9) Damaged trim in the front of the house and may be due to termites.

LPA interviewed Administrator S1 and three other staff and took a tour of the entire home, inside and out. Administrator and 3 staff all stated some repairs are complete and some are pending. LPA observed the following:

1) Two Small holes with screws in C1 room that need repair.

This was already addressed and repaired at time of visit.

This was already addressed and repaired at time of visit.

3) The rail handle on the ramp is rusted.

The rust was removed, and rail handle is painted/repaired at the time of visit.