Complaint Investigation Report

The investigation revealed the following. Regarding Allegation: Staff are financially abusing resident in care - It is alleged S1 made unauthorized purchased with C1 bank card on the dates of 6/3/24, 6/21/24 and 6/24/24 for the amounts $203, $63 and $23 respectively. These transactions were made without the knowledge of C1. The discovery of the missing funds was made on 07/11/24 by the Residential Administrator upon auditing clients P&I monies at the end of each month. There were no receipts to verify the mentioned transactions, from the caregiver S1 for the days and amounts listed. S1 was relieved of their duties as of 07/15/2024 and no longer works at the facility. Two (2) out of the five (5) staff interviewed confirmed this allegation. Interview with S1 confirmed this allegation and admitted to using the bank card of C1 at a gas station ATM, items bought are unknown. Interviews with S3-S5 were not aware of the ongoing investigation into the missing funds. Interviews with clients C1-C5 were not aware of this issue and have no knowledge. When the facility determined S1 had used C1 funds with verifying receipts, the facility terminated S1 on 07/15/2024. Facility residential manager confirms the theft had taken place during community outings with S1 and C1. Facility residential manager confirms the financial abuse by staff had occurred. Monies have not yet been returned to C1 by the facility and is in the process of returning the missing funds to C1.

Based on LPA's interviews and records reviewed, the preponderance of evidence standard has been met, therefore the allegation is found Substantiated. California Code of Regulations Title 22, Division 6, Chapter 1 are being cited on the attached LIC 9099D.