Senior Care Records.

Complaint Investigation Report

Golden Manor Retirement Center, Montebello03/17/2022Licence 197606171

Census76
Date signed03/17/2022 04:10:49 PM
Name of licensing program analystGlenn Trueman
Name of licensing program managerWei Siew Ho
The inspector’s account

197606171-3-17-2022-28-AS-MVAO-CEBUPR-20220511154558

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1000 CORPORATE CNTR DR. ST 500

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/18/2022 and conducted by Evaluator Glenn Trueman

COMPLAINT CONTROL NUMBER: 28-AS-20220218111751

Licensing Program Analyst (LPA) Glenn Trueman made an unannounced visit to the facility and was greeted by Administrator Maria Jacobo and explained the reason for the visit.

The purpose of the visit is to deliver the findings from the original complaint dated 2/18/22

On 2/24/2022 from 12:45 PM to 2:15 PM Resident's 1-9 and Staff Maria Jacobo were interviewed.

In regards to the allegation Residents smoke inside of facility, based on interviews conducted and information gathered it was revealed that there are residents smoking pot on the outside courtyard.

Four of the residents stated they have witnessed residents smoking pot and also have smelled it on courtyard.

One resident confirmed that he does smoke pot on the facility courtyard.

Based on LPAs observations and interviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 is being cited on the attached LIC 9099D.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction