Complaint Investigation Report

Title 22, Division 6 and Chapter 8 is being cited on the attached LIC 9099D.

In regards to the allegation Staff are not providing activities to residents in care, based on interviews conducted and information gathered 6 of 6 resident's stated that there are no group activities done by a facility staff member on a daily basis.

All 6 stated that they do no activities other than only Bingo on Tuesday's. Said they just watch television and hang out all day.

Interview with Administrator who stated that they do Bingo and there is not 1 full time staff member responsible for doing activities with the resident's.

Based on LPAs observations and interviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 is being cited on the attached LIC 9099D.

In regards to the allegation Staff did not ensure the menu was up to date and posted, based on interviews conducted and information gathered, at today's visit LPA saw the menu was posted, but it was dated 08/20 to 08/26 which was for the previous week.

Interviews with 2 of 6 resident's who stated that the menu posted is not accurate.

Interview with Administrator who confirmed that at Ombudsman's visit the menu was outdated and then staff brought current one.

Based on LPAs observations and interviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations,

Title 22, Division 6 and Chapter 8 is being cited on the attached LIC 9099D.