Senior Care Records.

Complaint Investigation Report

Serenity Pathways, INC, Mission Hills04/23/2022Licence 197609807

Census3
Date signed04/23/2022 02:05:33 PM
The inspector’s account

During interview on 4/3/22, S1 denied harming or physically abusing any resident at the facility. LPA’s interview with the administrator designee on 04/03/22 at around 11:45 AM, also revealed that he did not witness nor receive any report of any physical abuse of any staff to any resident.

LPA’s record review on 04/03/22 at 1:15 PM revealed documentation that R1 had a long history of self-injurious behavior including ripping own clothes when having tantrums in or out of the facility. Based on the information gathered during the course of the investigation, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction