Complaint Investigation Report

Further interview with R1 revealed that R1 preferred to keep own bank card the way it is instead of being locked in the safe inside the office so R1 can access it anytime R1 needs money. Moreover, R1 stated that R1's case worker filed fraud on R1's bank due to this transactions.

LPA's interview with the Administrator and co-Administrator revealed that they had no online access to R1's bank account nor were they aware of the transactions listed on R1's bank statements. LPA's record review of R1's bank statements revealed that most of the transactions were online order for food and some in store purchases near the facility. LPA's interview with two (2) staff on 05/22/25 revealed that none of them had used R1's bank card but stated that they sometime go with R1 to purchase own stuff such as cigarettes and some food. LPA observed during today's visit revealed that R1's bank card and some cash money are still kept in R1's wallet together with R1's medication and locked in the medication cabinet in the kitchen.

Based on the information gathered during this and prior visit, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.