Senior Care Records.

Complaint Investigation Report

Communication Improvement Guidance Center, Mission Hills03/17/2023Licence 191222593

Census4
Date signed03/17/2023 01:29:12 PM
The inspector’s account

LPA's interview with staff today at 11:40 AM confirmed that there was no general staff at that time and the facility staff who drove another resident to the day program was the only organic staff of the facility on duty but the staff's duty was also on one on one basis.

Based on the information gathered during this visit, the allegation is deemed substantiated at this time.

Citation issued. Appeal rights discussed and given.

Exit interview conducted. Copy of this report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction