Senior Care Records.

Complaint Investigation Report

Communication Improvement Guidance Center, Mission Hills03/03/2023Licence 191222593

Census5
Date signed03/03/2023 02:37:05 PM
The inspector’s account

LPA's interview with S1 today at 9:45 AM revealed that S1 was about to put own belt while following R1. S1 denied hitting S1 nor any other resident at the facility on S2's fifteen (15) years of working at the facility. LPA's interview with S2 today at 10:33 AM also revealed that S2 denied hitting R1 nor any other resident at the facility on S2's five (5) years of working at the facility. LPA's interview with the Administrator and Assistant administrator confirmed that there was no incident reported to them regarding S1 & S2 of any physical, verbal or any kind of abuse against any resident during their tenure at the facility. LPA's record review also confirmed that S1 & S2 had no record of any disciplinary action or report about any kind of abuse by any resident. LPA's interview with other staff on 02/17/23 between 11:00 AM to 2:00 PM working on the same shift with S1 and S2 during the alleged incident occurred, denied witnessing S1 or S2 hitting R1.

Based on the information gathered during this and prior visit, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction