Complaint Investigation Report

LPA's interview with the maintenance manager today at around 11:50 AM revealed that they were not aware that the CCTV was not recording until they reviewed it immediately after the incident on 01/30/25. Further, it was apparent that the system was reset as it went back to 2013 and did not record properly until they fixed the date on the system. The maintenance manager added that the CCTV system has a local digital video recording (DVR) system which loops probably for two (2) weeks based on its storage capacity.

Based on the information gathered during this visit, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.