Complaint Investigation Report

LPA interviewed 6 staff (S1-S6). 6 out of 6 staff members do not agree with the allegation. All staff agree that in-staff training have prepared them to properly deal with behaviors presented to them by the residents who live at the above-mentioned facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred . Therefore, the above allegation has been Unsubstantiated.

An exit interview was conducted with Mary Jane Montiano, Administrator (S1), and a copy of this report has been provided.