Complaint Investigation Report

The investigation revealed the following: Regarding the allegation “Staff did not ensure facility was kept free of pests” it is being alleged that the facility has a roach infestation. LPA observed several small brown roaches in room 16; LPA observed roaches underneath 2 small mini-fridges and LPA moved one mini-fridge and several roaches scattered everywhere. Regarding the allegation “Staff did not ensure facility was kept free of pests,” the preponderance of the evidence standard has been met therefore the allegation is substantiated.

Deficiencies cited based on LPA observation in accordance with the California Code of Regulations, Title 22. An exit interview was conducted, and a copy of this report was left with the Administrator Assistant along with their appeal rights.