Facility Evaluation Report

On 08/22/2025, around 2:00PM Licensing Program Analyst (LPA) Jose Anguiano conducted a case management visit to the facility to address concerns related to the call system in the dementia care unit. During the visit, LPA observed that the resident call system was not functioning in multiple rooms within the secured dementia area.

LPA interviewed staff and the Administrator, who confirmed that the call system had been inoperable in those rooms. Staff stated that the issue had been reported to maintenance and that repairs were pending. No alternative system or interim measures (e.g., increased staff rounds or temporary relocation) were in place at the time of the visit. Residents in the dementia unit may be unable to independently seek help or verbalize their needs. A non-functioning call system poses a potential health and safety risk by delaying staff response in the event of an emergency or resident need.

California Code of Regulations (Title 22, Division 6, Chapter 1), the above-mentioned Deficiency was cited. Please see LIC809-D for details.

An exit interview was conducted, and a copy of the report and Appeal Rights were provided to the Administrator.