Complaint Investigation Report

The investigation revealed the following:

Regarding the allegation: ”Staff does not ensure to provide a safe environment for residents in care.”

It has been alleged that the facility does not intervene between resident altercations or issues. Records review have indicated that there have been zero (0) resident-on-resident altercation(s) between the resident(s) in question. CCLD staff interviewed four (4) staff members and six (6) residents, all of which have denied the allegation has taken place.

According to CCLD's record reviews and interviews conducted, there is not enough evidence to support the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the above allegation is Unsubstantiated .