Complaint Investigation Report

Allegation: Staff overmedicated a client while in care.

The details of the complaint alleged that facility staff is overmedicating (C#1).

During the records review, LPA observed (C#1)'s Physician's Report for Community Care Facilities or LIC 602. LPA noted that (C#1) is not confused; they can follow instructions and communicate effectively. Additionally, LPA reviewed (C#1)'s prescription history, which indicates that (C#1)'s Primary Care Physician ordered Levetiracetam 1000 mg to be taken as one tablet by mouth twice a day on April 11, 2022. The physician then reduced the dosage to 750 mg on July 22, 2022. (C#1) was admitted to the facility on July 25, 2022.

During an Interview with the Administrator (A#1), he stated that the facility staff follows the doctor's orders regarding the clients' prescribed medications and has never overmedicated (C#1) and other clients in care.

During interviews with clients (C#1-C#3), (2) out of (3) stated that they take prescribed medications and when they take their medications, facility staff always tell them what they are taking. In addition, (2) out of (3) clients in care who take prescribed medication stated that the facility staff has never overmedicated them.

During interviews with staff (S#1-S#2), (2) out (2) stated that they follow doctor's orders on clients' prescribed medications, and they have never overmedicated a client in care.

During interviews with Witness #1 (W#1), they stated that during their last visit, (C#1) had never expressed any concerns regarding their medication intake or any mishandling of medications by the facility staff.