Senior Care Records.

Facility Evaluation Report

Serrano Home Care Services, INC., Los Angeles03/11/2025Licence 198600316

Capacity15
Census14
Date signed03/12/2025 02:28:26 PM
The inspector’s account

Licensing Program Analyst (LPA) Christian Gutierrez conducted the annual inspection using the Compliance and Regulatory Enforcement (CARE) tools. LPA met with Administrator Bienafe Payuyo at approximately 9:30 AM and explained reason for visit.

Facility is licensed to serve clients 18 to 59 years old. There are fourteen (14) level 2 developmentally disabled clients residing at this facility. Clients at this facility are receiving services from Frank D Lanterman Regional Center. The Facility is a two-story building located in a residential area with nine (9) client bedrooms, four (4) shared bathrooms, living room, kitchen, dining room, front yard, backyard and detached car garage, and separate staff living cottage.

LPA Gutierrez arrived, and all doors were open, and house was at 58 degrees Administrator turned heater on to 74 degrees. LPA observed client bedrooms to have the required furniture, sufficient lighting, and closet/storage space. Bedroom # 9 had a ripped screen that needs to be repaired. Client bathrooms and shower rooms are equipped with required grab bars and non-skid mats. The hot water temperature in the bathrooms were measured between the required range of 105-120 degrees F. The facility has two kitchens sufficient supply of 2 days perishable & 7 days non-perishable foods was observed in the kitchen. During tour LPA observed scissors in unlocked drawer in kitchen. Fire extinguishers were observed throughout, with current inspections and were fully charged. Sharps and cleaning supplies/toxins were observed to be locked and inaccessible to clients in locked cabinet outside. The facility is equipped with surveillance cameras in common areas. There is a shaded seating area for the clients outside. Passageways and exits are free of obstruction.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction