Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analysts Adrian Mangina, Mila Quinto, and Ryan Chan arrived at the business office of Royal Care Companion on 5/23/2024 for a Biennial inspection. Upon arrival, the HCSB analysts rang the doorbell and identified themselves and were greeted through the microphone by Licensee Jason Dy who stated he would be there in ten minutes.

Licensee arrived at approximately 10:00 AM and admitted Analysts into the home office. The proper posting of business hours and license were observed. The analysts were then shown to an area where the review of personnel and administrative files could be performed. All insurance policies were reviewed and found to be current. Upon completion of the file review the analysts discussed the findings of the inspection with the Licensee Jason Dy. The analysts informed the representative named above of the deficiencies found and explained they would be noted on the HCS809-D forms. In addition, the Licensee was provided a copy of the 9058 Appeal Rights form.