Complaint Investigation Report

Interview with Staff #2 indicated the incident was reported to the Administrator and the Administrator reported it to Client #1’s case workers. The Administrator indicated that an unusual incident report was not submitted to Licensing.

Regarding the allegation, “Staff did not report incident to appropriate parties,” based on record review and interviews, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.

An exit interview was conducted, plans of correction developed, and a copy of this report with appeal rights were provided to the Administrator Charmaine Richards.