Complaint Investigation Report
Based on interviews and observations, there is not enough corroborating evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time.
No health and safety hazards are noted during this visit.
No deficiencies cited, exit interview conducted, copy of report and appeal rights issued.
#2. Staff not providing adequate food service.
It is alleged that food portions are small or not provided. To investigate the above allegation LPA conducted interviews with staff and residents on 01/11/2023 at 2:15pm- 3:50pm. Interviews with four (04) out of six (06) residents revealed they receive three (03) meals and snacks seven (07) days a week and feels the food portions served are more than enough, and the facility provide second servings when asked. (03) out of (06) residents revealed they ask and receive second servings during mealtime. During the investigation LPA observed food and beverage service delivered to residents on a food cart, and lunch observed to be of good quality and quantity. Residents were observed asking for additional food and drinks during the inspection . Based on interviews and observations, although the allegation may have happened or may be valid, there is not enough evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time.
No health and safety hazards are noted during this visit.
No deficiencies cited, exit interview conducted, copy of report and appeal rights issued.
It is alleged that resident needs are not being met. To investigate the above allegation LPA conducted interviews with staff and residents on 01/11/2023 at 2:15pm- 3:50pm. Interviews with three (3) out of
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction