Complaint Investigation Report
198602598-6-13-2025-11-AS-SCIS-DKFSXG-20250811141552
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
EL SEGUNDO ASC , 400 CONTINENTAL BLVD, STE 340
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2025 and conducted by Evaluator Troy Watson
COMPLAINT CONTROL NUMBER: 11-AS-20250603150936
Staff do not adequately supervise residents.
On 06/13/2025 at 8:39AM Licensing Program Analyst (LPA) Troy Watson made an unannounced complaint visit to the above listed facility. LPA Watson was greeted by the House Manager Ronald Brown and explained the purpose of this visit is to investigate the allegation mentioned above.
The investigation consisted of the following:
LPA Watson conducted interviews with residents and staff. LPA Watson requested and received and reviewed the following documents: Register of Facility Clients /Residents: Dated (04/15/24), Appraisal Needs and Services,Patient History and Physical for Adult Day Health Care. Of all the documents reviewed LPA Watson observed that Client #1 is not a client at the facility.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction