Home Care Organization Evaluation Report

On 9/24/2024 Home Care Services Bureau (HCSB) Enforcement Analysts, Adrian Mangina and Mila Quinto arrived at the business office of Gentle Sisters LLC. Upon arrival, the Enforcement Analysts identified themselves and were granted entry by Licensee Cheryl Thompson. While at the premises EAs interviewed Licensee and learned that Licensee had forgotten to provide three files of current Home Care Aide files which were not reviewed as part of the required Biennial review on 9/10/24. Analysts Mangina and Quinto reviewed the files.

Upon completion of the file review the Analysts discussed the findings of the additional file review with the Licensee . The Analysts informed the representative named above that there were additional deficiencies which would be noted on the HCS809-D forms. Licensee was provided a copy of this report and the HCS9058 Appeal Rights form via email.