Complaint Investigation Report

It was alleged the facility staff does not seek medical attention for resident in care and are suspicious. On 5/8/23, LPA conducted interviews with clients C1-C5. 4 out of 5 clients stated they do not have a concern with staff seeking medical attention when needed. 4 out of 5 clients stated they have not seen any clients needing medical attention and not being assisted. LPA conducted interviews with Administrator and S1. Administrator and S1 stated 2 clients are seen by physicians at the facility. The remaining clients are from project 180 and physicians visits are schedule by their case managers. Staff stated in the event a client has a medical emergency 911 is called. Administrator stated 2 clients that are seen by the physician for treatment will need to have a referral if need to be seen by a specialist and dentist. LPA reviewed C1's most recent physician’s report and was seen by the physician 3/14/23. Based on documentation and interviews LPA did not observe staff not seeking medical attention for clients, the above allegation is unsubstantiated.

Therefore; based on Interviews, Record Review, and Observation the department finds that “Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.”

No citations issued during this visit, and exit interview conducted, and a copy of this report was provided to Donna Eko.