Complaint Investigation Report

194700559-2-14-2024-47-HC-CVAG-D2FQXT-20240214113359

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/26/2023 and conducted by Evaluator Wendy Her

COMPLAINT CONTROL NUMBER: 47-HC-20230426150931

On 1/25 at 9:55AM, Home Care Service Analyst (HCSA) Wendy Her conducted a phone interview and spoke with licensee Max Snitkovsky.

HCSA reviewed the Home Care Organization’s Training Plans and asked the licensee if Home Care Aides were providing medical services, such as administering medication to clients. Licensee stated no, there are no medical services being provided.

Based on the HCSA’s interview conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, HCS 9099, and appeal rights provided by email, and licensee was told to sign and send back to Home Care Services Bureau.