Complaint Investigation Report

Regarding the Allegation : Staff are not disposing of medications.

This complaint alleged that the facility staff did not dispose of resident medication. LPA Calderon toured the facility with S1. LPA Calderon walked into the medication room on the second floor and witnessed staff preparing medications to be given to residents in care. LPA Calderon noted that staff work with an electronic Medication Administration Record (MAR) for dispensing the residents’ medications. The medications were locked in drawers and moved to locked medication carts which are used to move the resident’s medication. LPA Calderon noted there is a disposable bin for expired medications. LPA Calderon was shown the cabinet that holds liquid medications such as eye drops which were stored and locked. Interviews indicate the following: 8 out of 8 staff deny the allegation. 12 out of 12 residents deny the allegation.

Based on interviews and supporting documentation, the preponderance of evidence standard has NOT been met therefore, the allegation of “Staff are not disposing of medications.” is found to be UNSUBSTANTIATED.

Regarding the Allegation : Staff did not safeguard resident’s medications.

This complaint alleged that the facility staff did not safeguard resident’s medications. LPA Calderon toured the facility with S1. LPA Calderon walked into the medication room on the second floor and witnessed staff preparing medications to be given to residents in care. LPA Calderon noted that staff work with an electronic Medication Administration Record (MAR) for dispensing the residents’ medications. The medications were locked in drawers and moved to locked medication carts which are used to move the resident’s medication. LPA Calderon noted there is a disposable bin for expired medications. LPA Calderon was shown the cabinet that holds liquid medications such as eye drops which were stored and locked. Interviews indicate the following: 8 out of 8 staff deny the allegation. 12 out of 12 residents deny the allegation.

Based on interviews and supporting documentation, the preponderance of evidence standard has NOT been met therefore, the allegation of “Staff did not safeguard resident’s medications.” is found to be UNSUBSTANTIATED.