Complaint Investigation Report
On 6/5/24 at around 10:00am LPA interviewed S1 - S6 regarding the allegation. 6 out of 6 staff deny the allegations and stated when resident #1 came to the facility an in- house doctor was assigned to the resident, however Resident #1(R1) changed her doctor to a doctor of her choice which is a Kaiser physician
On 6/5/24 at around 11:30 am LPA interviewed R1-R6. 5 of 6 residents informed LPA that they can choose the doctor that they like .
On 6/5/24 at around 12:40pm . LPA interviewed R#1 who informed LPA that she changed her doctor when first came to Vista Del Mar. She changed from a In House doctor of the facility to a Kaiser physician. R#1 still has that Kaiser physician. LPA observed file, medication and appointments from Kaiser for R#1.
Based upon this investigation, LPA finds that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED
Regarding Allegation - STAFF DID NOT PROVIDE RESIDENT MEDICATION AS PRESCRIBED
It is alleged that facility staff do not dispense medications correct dosage as prescribed. On 6/5/24 at around 11:30am LPA interviewed the S1 - S5 regarding the allegation. 5 out of 5 staff deny the allegation Staff state the medication is given as listed on the Mars. LPA interviewed R1 who informed LPA of the following: The medication Clorazepam should be given 2 times a day. The medication Sulfurate should be given 5 times daily and the medication Miralax should be given morning and night. On 6/5/2024 during this visit LPA reviewed the Mars of Resident #1 (R1) from March 2024 , when R#1 was admitted (March 2024) to present June 2024 LPA found that the medication dosage is the same and has not changed since the admission of R#1. LPA interviewed R2-R6 all residents deny the allegation and states that their medication is given to them timely and as prescribed..
Based upon this investigation, LPA finds that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED
Regarding the Allegation - STAFF DO NOT TREAT RESIDENT WITH DIGNITY OR RESPECT
It is alleged that staff do not treat resident with dignity or respect due to the staff do not allow residents to make jokes or use sarcasm .
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction