Complaint Investigation Report

The complaint was accepted for a full investigation and assigned to Special Investigator Douglas Real. As a part of the investigation Investigator Real obtain copies of Long Beach Police Department Police Report, Providence Little Company of Mary Hospital Records, True Carre Hospice Records and conducted interviews with Witness #1-3, Facility Administrator (A1), Staff #1-5 and Residents #1-3.

THE INVESTIGATION REVEALED THE FOLLOWING:

Allegation #1: Resident was sexually abused while in facilities care.

Allegation #2: Facility staff neglected resident resulting in unexplained bruising.

It is alleged R1 was sexually abused while in care due to unexplained bruising to R1 private areas. The complaint details alleged that a perpetrator may have enter R1 through the sliding glass door and assaulted R1. On 3/27/23 at 3:10pm, Investigator Real interviewed Janie Acosta (A1) regarding the allegation. A1 stated R1 has resided at the facility since 12/2022 and R1 health has continued to decline. A1 stated on 3/21/23 R1 Hospice Nurse came to the facility to bathe R1 and observe some bruising on R1. A1 stated all facility employees were unaware of R1 bruising and did not know how R1 sustained the bruising. A1 stated none of the staff have reported any incidents or falls involving R1. A1 indicated R1 is on blood thinners which could have contributed to the bruising. On 3/27/23, 5/10/23 and 6/19/23, Investigator Real interviewed Staff #1-5 (S1-S5), 5 out of 5 staff interview denied the allegation and stated they were unaware how R1 sustained bruising. 1 out of 5 staff interviewed stated staff observed the bruising on R1 at the same time R1 Hospice Nurse observed the bruising. The staff stated once staff observed the bruising staff checked R1 sliding glass door in room and observed it to be locked with a pen to prevent anyone outside the facility from opening it. On 5/10/23, Investigator Real interview Residents #1-3, 3 of the 3 residents interviewed denied the allegation. R1 was unable to recall any incidents nor expressed any concerns when R1 resided at Vista Del Mar Senior Living. Investigator interviewed Witness #1-3 regarding the allegations, 2 of the 3 witnesses interviewed were made aware of the bruising and expressed concerns of possible neglect at Vista Del Mar Senior Living. 1 of the 3 Witness denied finding any evidence to support the allegation of sexual abuse.