Facility Evaluation Report

On July 17, 2026, a virtual office meeting was held as requested by Executive Director/Administrator Suzette Johnson. Attendees included Licensing Program Manager (LPM) Ulysses Coronel, Licensing Program Analyst (LPA) Socorro Leandro, Vice President of Operations James Bender, and Executive Director/Administrator Suzette Johnson.

· Patterns or recurring issues noticed among the complaints.

· Facility’s ongoing efforts to build community partnerships.

· Facility’s ongoing efforts to build relationships with residents.

· Facility’s employment development plan.

· Improvements being implemented by the facility regarding medications.

· The Department’s offer of the Technical Support Program (TSP).

This report was emailed to the Executive Director/Administrator Suzette Johnson.