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Facility Evaluation Report

Vista Del Mar Senior Living, Long Beach05/26/2026Licence 197608029

Capacity300
Date signed05/26/2026 01:57:19 PM
Name of licensing program analystAntonine Richard
Name of licensing program managerEva M Alvarez
The inspector’s account

On May 26, 2026, at 1:30 pm, an office meeting was held to discuss Complaint 11-AS-20240429113918. Present at the meeting were Eva Alvarez, Licensing Program Manager (LPM); Antonine Richard, Licensing Program Analyst (PLA); Suzette Johnson, Executive Director (ED), People Operations; Claudia Crowley; and James Bender, Vice President.

During the meeting, LPM reviewed the details of the Complaint. On May 16, 2025, the Department substantiated an allegation that a resident sustained a fracture due to lack of care from staff.

At this time, the Department is considering an enhanced civil penalty under Health and Safety Code Section 1569.49(f).

The department is reviewing the complaint to determine whether to assess an enhanced civil penalty for Serious Bodily Injury pursuant to H&S 1569.49(f). The total civil penalty for Serious Bodily Injury is $10,000.

An exit interview was conducted with Suzette Johnson, Executive Director, and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction