Complaint Investigation Report

Medical appointments were documented on Monday 03/23/2026, Saturday 03/28/2026, Wednesday 04/22/2026, Wednesday 04/29/2026, Thursday 04/30/2026, Friday 05/01/2026, and Saturday 05/16/2026. Additional outings were recorded on Saturday 03/28/2026, Tuesday 03/31/2026, Monday 04/13/2026, Sunday 04/19/2026 (including a 9:08 coffee outing), Friday 04/24/2026, and Tuesday 05/26/2026. The log demonstrates that R1 regularly departs the facility without documented restriction, and staff consistently facilitate R1's ability to leave for community activities, including religious services, in accordance with facility policy and resident personal rights.

Based on information gathered through interviews and record reviews, there is not enough evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted with Jesse Chavez (Assistant Administrator) and a copy of this report was provided.