Complaint Investigation Report

On 10/03/24 LPA conducted interviews with C2-C3, 1 of 2 clients interviewed reported having no knowledge regarding the allegation above, 1 of 2 clients interviewed confirmed the allegation above and reported facility has been over capacity. On 10/03/24 LPA conducted a tour of the facility and observed 3 twin beds located in bedroom #3. On 10/03/24 LPA reviewed LIC 9020 and observed only 6 clients listed, AD reported the LIC 9020 has not been updated to reflect the census of 7.

Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be substantiated. California Code of Regulations, Title 22, Division (6) and Chapter (8) are being cited on the attached LIC 9099D.

Exit interview conducted, appeal rights explained, and a copy of this report was provided.