Complaint Investigation Report

The Investigation revealed the following: In regards to the allegation "Facility staff retained a resident that was a threat to other residents and staff" it was alleged that facility staff failed to remove C1 from the facility as C1 was a threat to other clients and staff. (4) of (4) staff interviewed denied the allegation. (6) of (9) clients interviewed could not corroborate the allegation. Details state that C1 assaulted other clients and kept a knife in their belongings and that S1 did not evict C1 because S1 did not like some of the other clients or staff. Interviews with staff show that C1 did not get along with C2 or C3 and they would have verbal altercations. Staff stated C1 did not get physical with other clients or ever have a knife in their possession. (3) of (9) clients stated that C1 was a threat because C1 would start verbal altercations and would try to intimidate other clients. LPA reviewed incident report dated 10/28/19 of verbal altercation between C1 and C2 and another dated 1/11/20 between C1 and C3 of another verbal altercation. Incident reports state staff intervened and contacted C1's placement agency to report incidents and also noted that there were no physical altercations. Review of C1 files shows that C1 left the facility on 1/17/20. LPA was unable to contact C1 and C1's placement agency did not return phone calls for interviews. Based on interviews and files reviewed LPA was unable to find proof that the allegation is true. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore this allegation is unsubstantiated.

Exit Interview was conducted with Administrator Ericka Jimenez and a copy of this report was provided.