Home Care Organization Evaluation Report

Enforcement Analyst (EA), Jane Cong-Huyen, with the Home Care Services Branch (HCSB) conducted a virtual visit for the purpose of a biennial inspection. EA met with the licensee, Kreisler Ng. Per virtual tour of the facility, EA observed the posting of the license and operating business hours. Business operating hours are from 8:00am - 5:00pm, Monday through Friday.

During the inspection, EA reviewed personnel records for Home Care Aides (HCAs) including fingerprint status, HCA registry status, Tuberculosis (TB), and required training(s). EA also reviewed the HCO’s business records for insurance requirements.

Based on the file review, EA informed the licensee of the deficiency found and noted on the 809D. An exit interview was conducted, a copy of the reports (HCS809 & HCS809D), staff records review (HCS 859), and appeal rights were provided to licensee, Kreisler Ng, via email.