Complaint Investigation Report

that did not know where was going, or that did not want to leave the facility. The medical staff also informed R1 of the medical treatment, and R1 did not inform the medical staff that did not know where was going or that did not want medical treatment.

Based on information gathered, LPA did not find sufficient evidence to support allegation "Staff did not transfer resident for medical treatment without permission from resident ”

Allegation: Resident threatened by another resident

The investigation revealed, per LPA interviews, with (6) staff members, and (14) residents from the Regent Villa Retirement Home, that residents do not threaten other residents in the facility. S1 informed the LPA that has never received a report, from staff, resident or family member that a resident threatened another resident in the facility. S1 informed the LPA that all residents in the facility get along. The LPA interviewed 6 staff members, and 6 of 6 staff members informed the LPA that they have never heard a resident threaten another resident and also 6 of 6 staff members informed the LPA that staff members, residents and family members have not informed them that a resident threatened another resident in the facility. The LPA interviewed 14 residents and 13 of 14 residents informed the LPA that they have never been threatened by another resident in the facility, and also 13 of 14 residents informed the LPA, that they like and get along with the other residents in the facility.

Based on information gathered, LPA did not find sufficient evidence to support allegation "Resident threatened by another resident ”

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. An exit interview was conducted with Kathy Zepeda, Activity Director, and a copy of a LIC 9099 report was provided.