Complaint Investigation Report

Allegation: Facility failed to obtain resident’s representative admission agreement signature at the time of and as a condition of admission.

It has been alleged that the appointed fiduciary Power of Attorney signed the admitting documents as the Responsible Person.

During the course of the investigation, LPA reviewed the Resident’s (R1) admission agreement, and in that agreement states the services that will be provided by the facility and the cost and additional fees for those services provided. Additionally on page 22 of the Admission Agreement titled Responsible Person Agreement states, “the responsible person signing is responsible payor and guarantor will be responsible for payment of all fees due under or arising from this Agreement.” The admission agreement was signed by the Resident’s (R1) fiduciary Power of Attorney, who was responsible for handling the Resident (R1) finances and ensuring all fees and services were paid for. During an interview with the Executive Director S1, stated when there is an Advanced Healthcare Directive and/or fiduciary, we review the documents pertaining to who has the authority to make medical and financial decisions. We ask to be provided with documents regarding who has the authority to made medical decisions and financial decisions.

During the course of the investigation, LPA was unable to find any evidence supporting the allegation. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the above allegation did or did not occur, therefore the allegation is unsubstantiated .

No deficiencies were observed or cited during today’s visit.

LPA conducted an exit interview with Executive Director, Kenia Padilla, and a copy of this report was emailed due to technical issues with LPA's printer.