Complaint Investigation Report

On LPA Calderon received and reviewed 2 videos taken from family members on 6/5/2021 and 6/7/2021 which

The investigation revealed the following:

Allegation: Facility did not ensure facility was free from pests.

It is alleged on facility did not ensure facility was free from pests. LPA Calderon received a video of R1 with ants crawling all over R1’s face, ears, mouth, nose and bed. On 6/10/2021 LPA Calderon interviewed S1 and on 6/10/2021 LPA Calderon interviewed S2-S8 who all confirmed ant problems in the facility and confirmed ants in room 103, 105, 130, 133 and 143. On 6/10/2021 LPA Calderon interviewed R2 – R13 and 5 out of 13 residents confirmed ant problems in the facility. LPA Calderon could not interview R1 because R1 family moved resident to another facility and R1 has dementia and could not be interviewed. On LPA Calderon received and reviewed 2 videos taken from family members on 6/5/2021 and 6/7/2021 which shows ants on R1 who was sleeping in the bed

It is alleged that the facility violated the Personal Rights of R1. It is alleged that R1 had ants on her face, mouth, ears and body while sleeping. On 6/09/2021 LPA Calderon interviewed R1 family member who confirmed she visited R1 on 6/5/2021 and noted ants on R1 face and body and then granddaughter visited R1 on 6/7/2021 and took video of large number of ants on R1 face. On 6/10/2021 LPA Calderon interviewed S1 and on 6/10/2021 LPA Calderon interviewed S2-S8 who all confirmed ant problems in the facility and confirmed ants in room 103, 105, 130, 130 and 143. On 6/10/2021 LPA Calderon interviewed R2 – R13 and 5 out of 13 residents confirmed ant problems in the facility. LPA Calderon could not interview R1 because R1 family moved resident to another facility and R1 has dementia and could not be interviewed. On LPA Calderon received and reviewed 2 videos taken from family members on 6/5/2021 and 6/7/2021 which shows ants on R1 who was sleeping in the bed