Complaint Investigation Report

Regarding Allegation #1 : Staff conducted unreasonable searches. On 08/22/2022 LPA Calderon interviewed W1 who states that staff searches W1 room without W1 permission and W1 does not know why this happened. W1 states that W1 has been living at facility for 5 years and this is the first time a search has happened. On 08/22/2022 LPA Calderon interviewed R2-R6 who state that staff have never searched their room without permission. On 08/22/2022 LPA Calderon interviewed S1-S3 all state no searches have been done only cleaning the resident’s room. On 08/22/2022 LPA Calderon reviewed admission agreement for W1, there is no contract language for any searches of resident’s room.

Regarding Allegation #2 : Resident use illegal drugs on the premises. On 08/22/2022 LPA Calderon interviewed W1 who states W1 made up the story of other residents using illegal drugs and W1 does not use or have used illegal drugs. On 08/22/2022 LPA Calderon interviewed R2-R6 all state to have no knowledge of any illegal use of drugs on the premises. On 08/22/2022 LPA Calderon interviewed S1-S3, staff S1-S2 state no illegal drugs use on the premises as far as they know, S3 would answer the question. On 08/22/2022 LPA Calderon reviewed the facility record for W1, there is no mention of any illegal drug use by W1 on the premises and no LIC624 regarding illegal drug use

Regarding Allegation #3 : Resident is not receiving medication as prescribed: On 08/22/2022 LPA Calderon interviewed W1 who states that staff forgets or refuses to give W1 medication. W1 states that this has only happened 2 times in 5 years. On 08/22/2022 LPA Calderon interviewed R2-R6 who state that staff gives them the correct medication daily and they have no issues with staff. On 08/22/2022 LPA Calderon interviewed S1-S2 who state that resident is given their medication from the medication room on time and in the correct amount. S1-S2 state no resident is refused medication unless there is no doctor’s prescription. On 08/22/2022 LPA Calderon reviewed MAR for R1-R5, there were no gaps in treatment and staff were not late giving medication to residents.

Based on interviews, observations, and supporting documentation, the preponderance of evidence standard has been met; therefore, the allegation of Staff conduct unreasonable searches, Resident use illegal drugs on the premises, Resident is not receiving medication as prescribed is found to be UNSUBSTANTIATED.

An exit interview was conducted and copy of the Complaint Report was provided to the Administrator (S1).