Complaint Investigation Report

Administrator (A1) about the above allegation, per A1 there is no reason to withhold medication. A1 reports that clients do refuse medications and it is documented and an incident report is submitted to community care licensing. A1 continued to report that medication training is on going for A1 and as needed for staff if new medication information is obtained. When asked if a client has gone to the hospital due to lack of medication? A1 stated a client went to the hospital for too much medication when client took client peers inhaler and over pumped. A1 stated and LPA verified medications are locked and inaccessible to clients. On 10/06/23 LPA interviewed Staff #1 (S1) about the above allegation, 1 of 1 staff interviewed denied the allegation.

On 10/06/23 & 10/12/23 LPA interviewed clients #1-6 (C1-C6) about the above allegation, 6 out of 6 clients interviewed denied the above allegation. LPA was unable to interview Client #7 due to the client no longer residing at the facility. LPA is unable to locate where Client #7 was placed.

On 10/6/23, LPA conducted a review of the Medication Administration Record for Clients #1-6 and did not observe any discrepancies.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted with Administrator Keisha Reed-Charles and a copy of this report was provided.