Complaint Investigation Report

Allegation: Staff transported client in vehicle without ensuring that client was wearing a seat belt.

The investigation revealed, per LPA interviews, with (3) staff members, and (4) clients from the Jidde Residential Home II facility, and also review of facility documents, that the facility staff transported a client, in the facility vehicle, without wearing a seat belt. S1 informed the LPA that on 12/8/21, S1 drove C1, in the facility van, to C1’s doctor office, and later to the ER Hospital room, because C1 informed S1 that could not stand up and walk. S1 further stated, that when preparing C1 for medical transport, C1 could not lift self, in order to sit, in the van front or back van seat, and also C1 stated that C1 was afraid to stand up, because C1 believed might fall, trying to sit in the van seat, which C1 believed was high. S1 also stated, that because of C1's reluctance to sit in the van seat, S1 therefore, put the back seat down, and placed C1 on the van floor, while C1 was sitting on the van floor, C1 was holding onto the van’s back seat, not wearing a seat belt. Also, LPA interviewed 3 staff members and 3 of 3 staff members informed the LPA that on 12/8/21, C1 was transported by facility van to C1's doctor office, and ER hospital room, while sitting on the van’s floor and also without wearing a seat belt. In addition, LPA interviewed (4) clients, and 4 of 4 clients interviewed, informed the LPA, that the staff help them when needed, and that staff are available when needed.

On 12/16/21, at 10 am, S1 informed LPA Campos, that on 12/8/21, C1 was sitting on the facility van floor, and did not wear a seat belt, during transit to medical appointment and hospital.

Based on information gathered, LPA did find sufficient evidence to support allegation " Staff transported client in vehicle without ensuring that client was wearing a seat belt”

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 6 are being cited on the attached LIC 9099D. An exit interview was conducted with Administrator Andrew Nacion and a hard copy of a LIC 9099 and LIC 9099D was provided.