Complaint Investigation Report

Regarding Allegation #1 : Facility has pests. On 05/16/2022 LPA Calderon interviewed W1 who stated that she was told by prior resident that the facility had mice, ants, and bedbugs. On 05/16/2022 LPA Calderon interviewed S1 who states that the facility has bedbug issues, mice issues and ant problem. S1 states she hired pest control company to take care of pest problems for the facility. On 05/16/2022 LPA Calderon interview R1 – R6 who state there are bedbugs, ants, mouse issues in the facility. On 05/16/2022 LPA Calderon reviewed pest control records which support that facility has pest issues.

Based on interviews, observations, and supporting documentation, the preponderance of evidence standard has been met; therefore, the allegation of FACILITY HAS PEST while in care is found to be SUBSTANTIATED.

According to the California Code of Regulations (Title 22, Division 6, Chapter 1,6), the following deficiency had been observed and a citation issued (ref. LIC 9099D). Civil penalty assessed.

An exit interview was conducted and copy of the Complaint Report and Appeal Rights were provided to the Administrator (Mary Grace Trinidad).