Facility Evaluation Report

On 04/05/2024 at 11:00am, Licensing Program Analysts (LPA) Lizeth Villegas conducted an unannounced case management visit to Heritage Board & Care #1. The purpose of today’s visit is to serve an ORDER TO LICENSEE/FACILITY OF IMMEDIATE EXCLUSION FROM FACILITY for staff #1. LPA met with Administrator Mary Cruz as the purpose of today's visit was explained.

An investigation conducted by the California Department of Social Services determined that staff #1 violated California Code of Regulations Title 22 for client's personal rights. Government Code 11522 was also issued, informing the licensee that an excluded person may petition for reinstatement to the Department one year after the effective date of the exclusion order. LPA delivered copies of the immediate exclusion letters for the following facilities to the licensee, Bobby Cato:

Staff #1 was not present at the facility at the time of visit. The Administrator Mary Cruz stated she understands the immediate exclusion order and that she understands the mentioned staff is not allowed to be physically present in the facility.

An exit interview conducted and a copy of this report was provided along with the exclusion letters.