Complaint Investigation Report
reported that groceries are bought weekly. On 11/01/23 LPA interviewed S1-S2 about the allegation above, 2 of 2 staff interviewed denied the allegation above and reported that groceries are bought weekly. On 11/01/23 LPA attempted to interview R1-R3 but R1-R3 were unable to provide a response. LPA observed refrigerator and pantry to be fully stocked.
The investigation revealed the following: Allegation: Licensee does not meet resident's incontinence needs
On 11/01/23 LPA interviewed A1 about the above allegation, A1 denied the allegation above. A1 reported residents are checked regularly and staff does not wait for the 2 hour mark to meet incontinence needs. On 11/01/23 LPA interviewed S1-S2 about the allegation above, 2 of 2 staff interviewed denied the above. Per S1-S2 residents are checked every 30 minutes and are changed if needed. On 11/01/23 LPA attempted to interview R1-R3 but R1-R3 were unable to provide a response. On 11/01/23 LPA conducted review of BM form and urine output log and did not observe any discrepancies, LPA also observed incontinence supplies to be fully stocked at the time of visit.
The investigation revealed the following: Allegation: Facility bathroom not equipped with non-stick mats.
LPA conducted a tour of the 2 facility restrooms and observed non-stick mats inside the showers.
The investigation revealed the following: Allegation: Staff do not distribute resident's medication as prescribed.
On 11/01/23 LPA interviewed A1 about the above allegation, A1 denied the allegation above. Per A1 physicians orders are always followed in order to avoid a medication error. On 11/01/23 LPA interviewed S1-S2 about the allegation above, 2 of 2 staff interviewed denied the above. Per S1-S2, medications are only held per physicians orders if the BP is below 110, vitals are taken second a time and if BP is above 110 medication is provided. On 11/01/23 LPA attempted to interview R1-R3 but R1-R3 were unable to provide a response. On 11/01/23 LPA conducted review of medication administration records and did not observe any discrepancies.
The investigation revealed the following: Allegation: Licensee does not store toxins locked and inaccessible to residents.
On 11/01/23 LPA conducted a tour of the facility and observed all toxins to be locked and inaccessible to
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction