Complaint Investigation Report

On 02/27/25 between 9:10am- 10:30am LPA conducted interviews with residents #1-7 (R1-R7) regarding the allegation above, 7 of 7 residents interviewed denied the allegation above. On 02/27/25 between 10:30am- 10:50 am am LPA Villegas conducted interviews with staff #1-2 (S1-S2), 2 of 2 staff denied the allegation above and reported copies of medication administration records are provided when requested, copies of records can take 2-5 days to generate. On 02/27/25 LPA did not observed any evidence that any request was made by a resident or responsible party.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted with Quality Assurance Director Rafeal Silvas , and a copy of this report was provided.