Complaint Investigation Report

Allegation: Staff do not provide adequate food service for a resident.

The detail of the complaint alleges that the food served is not of good quality; it was reported that a dinner meal consisted of ramen noodles with sliced hot dogs inside. LPA interviewed facility Administrator (A1) who denied allegation and stated that nutritious food is always served to the residents and there was never a time when ramen noodles with sliced hot dogs served. On 2/19/24, LPA interviewed residents and of the residents interviewed, (3) out of (4) stated that they are served nutritious food (2) out of (4) stated that they were never served ramen noodles with hot dogs slices inside; (1) out of (4) stated that she has been served ramen noodles before and hot dogs before, but never the combination of ramen with hot dogs slices inside. On 3/13/25, LPA interviewed 2 staff and of those interviewed (2) out of (2) denied allegation and stated that food served is of good quality. (2) out of (2) stated that they have never served a resident ramen noodle with hot dog slices inside. On 2/19/25, LPA observed the facility’s food supply and found that there was a 2-day supply of perishable food and 7-day supply of non-perishable food in the facility. Additionally, there were a variety of fruit and vegetables on hand. On 2/19/25, LPA obtained/reviewed a copy of facility menu and found that hot dogs and ramen noodles were not listed on the menu.

Based on the information gathered, there is insufficient evidence to support the stated allegation.