Complaint Investigation Report

Allegation: Due to lack of supervision, resident is assaulting another resident.

The details of this complaint alleged that due to lack of supervision, resident #1 (R1) was assaulted by resident #2 (R2). The complainant reported that (R1) was physically and emotionally abused by (R2) and informed (R1) that (R2) was not going to hit (R1) anymore, but (R2) hit (R1) with an electric wheelchair on purpose. The complainant stated (R1) reported the incident to law enforcement and claimed (R1) does not feel safe around (R1) especially when they both live in the same assisted living facility.

According to (R1)’s and (R2)’s Identification and Emergency Information LIC 601 (dated: 10/07/21 and 03/28/22), (R1) was admitted to Crofton Manor on 03/28/22, while (R2) was admitted to 10/08/21.

On 05/29/24, between 11:20 am – 11:50 am, the Department interviewed resident #1 (R1). (R1) claimed to like living at the facility and found 99% of the staff considered helpful and accommodating. (R1) explained an incident that happened most recently outside of the facility with (R2). (R1) explained that (R2) was never considered a friend and that (R2) has a history of taunting (R1). (R1) claimed that (R2) enjoyed harassing (R1) and continues to do so outside and inside the facility. (R1) claimed that (R1) would inform staff and that staff would inform management but felt nothing was done about removing (R1) from the facility due to (R1)’s behavior. (R1) explained that administrator #1 (A1) is involved in every incident, and both (R1) and (R2) have been counseled by (A1) for their behaviors. (A1) suggested that (R1) start writing down the dates and times of each incident. (R1) stated it was too time-consuming and did not record any of the incidents that have occurred with (R2). (R1) claimed that facility staff have been responsive and did not consider it was lack of supervision that may have caused these incidents with (R2). (R1) is frustrated that (R2) is being held back so long by the facility. (R1) stated that law enforcement had been dispatched for several of the incidents involving (R2) and that (A1) assisted with notifying the authorities. (R1) refused to seek medical treatment for every incident involving (R2) due to no major physical injuries were involved. (R1) confirmed that (A1) had offered to move (R1) to a different floor but declined.