Complaint Investigation Report

This is an amendment the purpose of this amendment is to replace wording of Reporting Party and make the LIC9099 more concise.

The investigation consisted of the following:

On 04/19/2023, LPA Calderon interviewed 6 staff, and 4 clients. LPA Calderon requested and obtained facility records.

On 4/20/2023, Community Care Licensing Division, Investigation Brach (IB), Investigator Seng interviewed Client 1 (C1), one witness, and one staff.

A total of 11 people were interviewed, which consisted of 4 clients, 6 staff and 1 witness.

On 5/29/2024, LPA Leandro reviewed records which consisted of interviews conducted and Client 1’s records.

The investigation revealed the following: Regarding the allegation “Staff made sexually inappropriate gestures while in the presence of a client,” it is being alleged that on 04/17/2023 Staff 1 (S1) exposed their private parts to Client 1 and started making inappropriate movements/gestures. 4 out 4 staff interviews working with S1 the day of the incident indicated that they did not see or hear anything inappropriate. 3 out of 4 client interviews indicate that S1 has never done or said anything that would be found to be inappropriate. Interviews conducted indicate that C1 has a history of making up stories. Record review reveal that C1 was diagnosed with schizophrenia. Regarding the allegation, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is unsubstantiated.

No deficiency was cited for this allegation.

An exit interview was conducted, and a copy of the Complaint Report was provided to the Administrator.