Complaint Investigation Report

The investigation revealed the following:

Allegation: Facility staff are not preventing altercations between residents.

It is being alleged that facility staff are not preventing altercations between residents. On 03/14/25 from 9:30am- 12:25pm LPA conducted Interviews with R1-R7, 7 of 7 residents interviewed denied the allegation above and reported staff assist when needed. On 03/14/25 and 03/20/25 LPA conducted interviews with S1-S5, 5 of 5 staff interviewed denied the allegation above and reported that when am altercation is observed staff will separate residents involved, assess residents, call 911 as needed, and submit report to CCLD. On 03/20/25 LPA conducted a review of R1s and R2's physicians report and service plans, LPA did not observe any documentation on aggressive or inappropriate behaviors. On 03/20/25 LPA conducted a file review and did not observe an unusual incident reports regarding R1 and R2 submitted to CCLD.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted, and a copy of this report was provided.