Complaint Investigation Report

Regarding Allegation #3 : Licensee does not store toxins locked and inaccessible to residents in care.

On 02/08/2023 LPA Calderon attempted to interview W1 for complaint. W1 was anonymous and no interview could be done. On 02/16/2023 LPA Calderon attempted to interview R1-R4 for complaint. No interview could be done as R1-R4 have mental health issues and could not answer any questions regarding the complaint. On 02/16/2023 LPA Calderon interviewed S1-S4 for complaint. S1-S4 state that they follow all rules for locking up chemicals and making them inaccessible to all residents and guests. S1-S4 state that they clean the facility and make sure that they lock up prior to moving forward. S1-S4 state that training is given monthly to make sure the rule is not forgotten. On 02/16/2023 LPA Calderon toured the facility with S1. LPA Calderon noted and checked where the chemicals are stored. LPA Calderon noted that knifes and chemicals were locked up under the kitchen sink and locked up near the washer and dryer area. LPA Calderon also noted some chemicals are stored in the garage area, but only staff has access to this area.

Regarding Allegation #4 : Facility bathroom floor is not equipped with non-slip mat.

On 02/08/2023 LPA Calderon attempted to interview W1 for complaint. W1 was anonymous and no interview could be done. On 02/16/2023 LPA Calderon attempted to interview R1-R4 for complaint. No interview could be done as R1-R4 have mental health issues and could not answer any questions regarding the complaint. On 02/16/2023 LPA Calderon interviewed S1-S4 for complaint. S1-S4 state that all 3 bathrooms have a non-skid mat, but some residents use a chair to shower, and the mat is not needed. On 02/16/2023 LPA Calderon toured the facility with S1. LPA Calderon noted non-skid mats in all 3 bathrooms. LPA Calderon also noted shower chairs in bathroom showers 1 and 2. LPA Calderon noted that non-slip mats may not be needed.